Why Didn't I Receive a Response to My Nanny Application?

As a nanny agency in NYC, we have seen thousands of nannies come to our agency seeking employment. Unfortunately, only about half of those people receive a follow up email, and only a very small portion of those candidates make it to an in person interview (usually around 15% of applicants!).
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Why are only roughly 15% of applicants being interviewed? Why aren't you interviewing more qualified people?

 
       Going through a housekeeping and nanny agency in NYC to find your ideal position is highly competitive and selective. For each position that is posted, an average of 125 applications and resumes will be submitted. While the applicant could be a fantastic caregiver with stellar references, we may never get to meet them because of the way a candidate presents himself or herself. In a stack of resumes and emails, it is important to make yourself stand out. 
​       We get it.  Applying for a new job is a ton of work. We've been there! You're likely applying at a lot of places, but if you really believe you are a good match for a listing, put yourself fully into it, and do it to the best of your ability. 

​Here are a few pointers to capture our agency's (and a family's!) attention:

1.    Have well-written and thoughtful answers to the questions on our application, and in your cover letter.

    When a candidate answers a question in one short sentence (or even worse, just a few adjectives), it is impossible to get a clear picture of what that candidate is about, and what they really believe about child rearing. Our nanny agency seeks to hire out nannies who are grounded in their developmental theory and experience, and if this isn't displayed at first, we simply don't have the time to give hundreds of candidates multiple chances. No need to write  a multiple-paragraph essay (this isn't a high school English class! :)), but between 2-4 sentences is usually enough to concisely convey your answer. ​

2.    Use your very best professional communication.

Informal language, specifically "text talk" and abbreviations, are not appropriate in a professional setting.  Check for spelling errors on your resume, and if you need help, reach out to a friend or family member for an extra set of eyes. If you want your application to be taken seriously, present yourself as polished and professional.  When we receive emails and resumes that don't use appropriate grammar or conventions (starting a sentence with a capital letter, and ending it with a period), it shows that your interactions are rushed and you may appear thoughtless, even when your character may go above and beyond!  If you are perceived by a family as thoughtless and rushed, you likely won't even receive a response back.  Start an email with a greeting such as, "Good morning, Kelly," or "Dear Ayesha," and end it with a closing.  When an email lacks these elements, it lacks professionalism, and you may inadvertently, or intentionally, get overlooked.

3.     Follow the directions in a job position, exactly. ​

 It really is that easy! If a posting says send a PDF, make sure you figure out how to save your word doc as a PDF before you send it (Google it for your specific software). If a posting says you must have recent infant experience, be sure to note it specifically in your cover letter. If a posting says to send three professional references, don't send the contact information of your cousin or aunt (and on that note, we say this in love: don't even consider sending a false reference. This is our job, and we can spot them from a mile away - you will immediately be disqualified. It's best to say that you only have two supervisor references than put down a friend who will cover for you).  If you are having trouble with any part of the application, it is totally fine to note this, because it shows that you are paying attention to the details and trying your best.

4.     Be sure you meet the requirements of the job. ​

Our particular job advertisements are detailed for a reason - to save you time by giving you a clear picture of what the required qualifications are, the desired (not mandatory) traits, and the duties you can expect if you were to be hired.  There is simply no sense in you taking 30 minutes to go through the process of applying if you don't meet the requirements or wouldn't be interested in the job.  For instance, if you can't travel, but a family needs you to spend a month in the Hamptons, you'll feel like you've wasted your time when we won't be able to move forward. 

5.   Above all, be respectful.

This goes without saying, but be respectful in communication. If you haven't heard back about a position, and you've followed the four points above, a kind follow up is always welcome. Simply saying, "Hello! How are you today? I'm just checking back in about my application," is completely appropriate, and quite frankly, appreciated due to the amount of applicants.  Impatiently writing, "I haven't heard anything back? Where are you?!" will not go far.  Assume the best.  No one means to offend you.