Here at Kith & Kin, we do a LOT of nanny interviews. If you've just walked out of an in-person interview with a nanny agency, first off, congratulations! We aren't like most agencies in that our schedule is super tight - we aren't able to let just anyone walk through the office door for an interview. To get to that point, you've already made it past some initial behind-the-scenes vetting processes, and an invitation for a face-to-face interview is often a critical final stage in our candidacy process.
Unfortunately, however, a face-to-face interview with a nanny agency does not necessarily guarantee that we will be able to place you in a position, no matter how well you do. While we wish that we had the perfect nanny family for every qualified candidate who walks through our door, there are a lot of other factors at play that can affect your chances. Here are some common post-interview questions nannies ask us. Hopefully some of our responses can help demystify the process.
Here are some common Post-Interview questions nannies ask when pursuing Nanny Agency jobs.
Will you definitely get me a job?
We would love to say yes, but we can’t guarantee it. Our role is to represent you well: we share your resume, the comments from your references, your essays, and our thoughts about why you’re great for a specific family, but ultimately, it is the family’s decision to move forward with you, or another candidate.
I’ve gone on a lot of interviews... why is nothing working out?
This can be extremely frustrating, disappointing, and borderline hurtful to be rejected multiple times. Take it in stride. Understand that parents may choose other candidates not because of something you did or did not do, but because of something another candidate said that resonated with them deeper. Maybe it was something as simple as start date, or salary. Most of the times, clients don’t reject a candidate based on their performance, but because the candidate pool was so strong. Maybe they have met many people before you who were further along in their process, or perhaps you were the first and they wanted to see more candidates before deciding. Or, a different candidate could have had slightly more education or experience than you. It’s such a tricky process step by step. We encourage you to not get too down about it - it’s not a reflection of who you are as a person.
There are always things you can improve upon in an interview, and it's important to keep this in mind as a point of "interview practice". But also, when interviewing as a nanny, it's important to remember that parents have much greater "hiring-anxiety" than employers in other fields! Not only do they want to find someone qualified, but they are looking for a person who can mold to their specific family and work in their private space. If a family chooses not to move forward with a candidate, it's often not because they think the candidate is under-qualified or not-likable. Often these parents think there's a better fit for you out there!
What do parents look for in interviews?
They are truly looking for you! They want to know what you’re all about, in a professional sense. Share your philosophies, and your heart for working with children. Ask great questions about the role to help you understand it, as well as to prove to them that you're interested in more than just a paycheck. Listen to what they have to say, and go home and evaluate after the interview if you feel like you’d make a great match. It is not just up to the parents to decide if it feels like the connection is good! Ask us for feedback, and if we have any constructive criticism to share, understand that it doesn’t mean you’re a bad person - it means you can improve!
Am I allowed to be interviewing with other agencies and families?
Absolutely! You need to do what you is best for you, and that includes widening your net to catch the best opportunities. Know that we are here to support you, and when we send you to a job, it is because we truly believe you are an excellent fit.
What is required of me now?
Now that you’ve passed our process, please keep us in loop.
Tell us which jobs you’re interested in, and respond quickly to emails. Often, securing a good nanny job can be a game of perfect timing. A candidate who has just had a great family interview, but who fails to respond quickly to a follow-up email will be a red-flag to parents who are expecting prompt communication from their future nanny.
Why am I not getting a job through you?
If you have gone on several family interviews with an agency but have not yet successfully been placed in a new position, don't panic! Here at KITH & KIN, we believe in encouraging a partnership between the nanny and their employers which belies on shared professional goals and values. This doesn't happen every day! Finding the right family can take time. If you have gone on multiple interviews without much luck, think about how you might better present yourself to potential employers. Make sure that you are selling your strengths and values in your answers! Be sure to make an effort to get to know the values and ideals of the parents you are being interviewed by as well. This will show the family that you are serious about forming a long-term connection with them and their children, rather than just someone who will take the first job that is offered.
These are just some of the common post-interview questions nannies ask us. If you are a nanny with another specific question regarding the follow-up of your candidacy, feel free to ask us in the comment section below, or shoot us an email here!
KITH & KIN
You work hard as a nanny! Long days of activity planning, meal prepping, and potty training can leave you in need of a well-deserved vacation, once in a while. But how will your nanny-family manage without you? Don't worry, we promise they will.
Working long hours without building time for a personal nanny vacation can leave you feeling burned-out and frustrated, and no employer wants that. If you're thinking about using some of your vacation days to go on a trip, just make sure to make an extra effort to prepare your nanny-family for your time off. Here's some tips on how you can make for the smoothest experience possible, for both you and your employers.
Here are Some Tips to Help Prepare for your Nanny Vacation
1. Leave Yummy Provisions and Take Stock
Freeze a few dinners by making a double batch of the children's favorite meals. Lasagnas, soups, breaded chicken, and other items that freeze easily are great things to store away for while you're gone. Make sure anything else your replacement nanny might need is also stocked, such as laundry detergent, diapers, shampoo and conditioner for the children.
2. Give Your Bosses Ample Warning
Give plenty of advanced notice to your employers. Leaving them scrambling for back-up care isn't the best idea when you'll be out for several days, so do what you can to give them ample warning and time to plan for your absence. Don't drop your vacation plans on them a week or two before!
3. Offer to Help Find Back-up Care
Line up some replacements for each of the days you'll be gone, or give suggestions of nannies they could call and interview if they would prefer to take the lead. Ask around if any of your nanny friends can cover any of the days you'll be gone. If your employers would prefer to interview your replacement themselves, ask your friends if you can pass along their contact information. Use your nanny network!
4. Prepare the Children
Encourage the children to show the fill-in nanny just how lovely they truly are. Give them tips on how to make the fill-in nanny feel right at home, and remind them to be on their best behavior while you're gone. Children want to make us proud, and when we have high expectations, they will meet them!
5. Prepare the Fill-In Nanny
Jot down notes of your routines and general day-to-day duties. You don't have to write an entire handbook, but it can be helpful to put into writing what your typical schedule looks like, to make the transition as easy as possible both for the family and for your replacement. Write down some of the children's favorite foods, favorite local parks, or favorite bedtime stories. These tips will go a long way in making your absence as easy as possible for your nanny family. But it will also show them just how much you care about their family and are paying attention to their children.
Are you a nanny wondering how else you can prepare your nanny-family for your time off? Have any words of wisdom of your own? Let us know in the comments section below!
If you've ridden on the subway in recent weeks, you will have noticed numerous ads for the new raise in minimum wage here in NYC. As of December 31st, 2018, New York City employees will see the third raise in minimum wage since 2016. This newest increase is part of a law signed into action by Governor Cuomo, which promised a new minimum wage of $15/hour for all New York State employees by the end of 2019. This new minimum, however, is being enacted gradually and differentially - based on the employer's size and location. We'll break it down to what the new minimum wage in NYC might mean for you, the nannies of New York City!
If you work as a nanny here in NYC, chances are you are the sole employee for your nanny family, or one of a handful of domestic staff. The new minimum wage in NYC for employers with 10 or fewer employees is $13.50/hour. This rate will increase to $15/hr at the end of 2019. But, for now, if you are employed among less than 10 others you can expect to be making at minimum $13.50 an hour. If you are employed among more than 10 other employees, the new minimum wage is $15/hour.
What Does This Mean for NYC Nannies and Housekeepers?
Will Nannies Take a Minimum Wage?
It depends. While the new minimum wage for NYC employees is a commendable move in the right direction for workers' rights nationwide, the fact of the matter is that it is darn near impossible to survive here on $540/week, pre-tax, even with over time in place.
Qualified nanny professionals with experience, extra trainings, and credentials are often considering going the agency route when searching for new employment at a live-able salary, as referrals are often not at the level of professionalism they need, and the reputation of online sitter-services is poor, with the assertion from many being that these sites have normalized low hourly-rates, due to the amount of entry-level nannies using these services.
If you're an inexperienced sitter looking to break into the field and pick up some babysitting on the side, online sitter-services are often the route for you until you become more qualified. However, if you are a professional nanny, looking for a full-time role, then you do not need to compete with entry-level caretakers for cash-positions.
If you've been working as a nanny for at least two straight years, then you are no longer an entry-level employee. If you are CPR Certified, have education coursework, a background in teaching, experience with newborns, or any other marketable childcare assets, then you are well above minimum wage, in the $18-20/hr range.
Working with an agency ensures that your particular skillset and credentials will be highlighted to any potential employers. It also ensures that, at least through KITH & KIN, the families you're meeting will already have a standard of respect for their future employee, know their obligations on a living and viable "gross-pay" wage, guaranteed hours, sick and vacation time, and know from our first conversation that entry-level employees will not make it through our extensive nanny-vetting process. They also understand that they must be willing to give their nanny a certain standard of professional respect.
What if I Can't Afford to Pay a Nanny More than the New Minimum Wage in NYC?
For your job, either the job and experience expectations will need to decrease, or the childcare budget will have to rise. Unable to do one of those two things, some families have looked into nanny-shares, live-in au-pairs whom are younger and less experienced, or whole-group childcare centers. While each of those three options are not as convenient as an experienced career nanny, over the past few years without this rise, it has become, and will continue to become, harder to find qualified nannies whom are able to be vetted fully and still pay $15/hr.
We know first-hand the cost of living and childcare here in NYC is extremely high. This is the reason why so many families weigh their careers and relocation out of the city. It is a tough conversation to have!
If you are a family interested in hiring a nanny in NYC and the greater metro area, and are confused about rates and taxes, get in touch with us here. If you are a nanny with questions about your wages, we may be able to steer you to the right resource, so please get in touch here.
Have any additions questions about the new minimum wage in NYC? Ask us in the comments below!
- KITH & KIN
Please note: this blogpost covers domestic employees in New York State. It is intended to educate nannies and housekeepers on the benefits of accepting legally paid salaries; it is not to replace the advice of a lawyer, as the laws that are constantly changing. Please consult a reputable payroll company such as HomeWork Solutions for more information on your specific state's domestic employment laws and procedures.
We here at KITH & KIN often hear candidates state that they only want to be paid in cash, despite being able to accept legal pay, for many understandable reasons. While admittedly, it is the norm for many domestic workers to be paid illegally in cash (an estimated 75%!), there are a myriad of benefits and protections household employees lose out on by being paid in cash, and when accepting cash only for a nanny job, you are also assuming all risks for you and your family's future financial and health situation, especially should you find yourself out of work for a period of time -- a heavy and costly burden to bear!
With the advent of laws like Lulu and Leo's Law and many advocacy groups like the NDWA calling for better protections for both families and workers, the trend will be for more and more domestic workers to be paid in a legal manner. For this reason, we have compiled the benefits of legal pay. Here are our top 10 reasons why nannies and housekeepers should insist on being paid "on the books" right now.
1. "Professional pay" translates to "professional treatment", and further legitimizes your work as a professional career.
When you insist on being paid legally, this demonstrates to a family that you take your job seriously as a professional who needs to be compensated fairly and legally for your work. It shows that you are committed to your work supporting them, and that you are also relying on them to support you as you make a long-term living, just as you would in any other field.
When your employer agrees to pay legally, they are demonstrating their belief that you deserve legal protections and benefits, just as they receive in their work, too! Even though they may be offering a lot of great benefits like guaranteed minimum hours and paid time-off, they also believe that ethically, you deserve an extra level of protection as individual and professional.
2. You have secure income available, even if laid off.
Let’s say that on Sunday night, you get a text from your boss that tomorrow, you are no longer needed because a spot opened at daycare, and their child starts the next morning. Now, most parents would not leave you high and dry without notice, (especially if you have a solid work agreement in place before the job commences!), however you may never know your employer's private financial situation or debts. They may appear to have it all, and then the economy crashes overnight, or they find out they have lost every penny to a Ponzi scheme, and now they find themselves unable to pay you the $2500 buffer you were relying on. Stranger things have happened; you need to be protected from situations that are outside of your control.
While domestic employees in New York are hired “at-will”, meaning you may be terminated without notice or reason at any time, unemployment is there to provide you with a financial buffer while you search for a new job. If you’re laid off due to no fault of your own, and you are able to work in some industry, you are eligible - even in some instances of justifiable firing, you may still be eligible. This is only available to people who are paid legally in their most recent long-term position.
3. Medical costs or loss of income covered via Workmans Compensation if you’re injured on the job (State-by-State).
Even if you are outside of NYS, should you have an injury that leads to a long leave from work, you may be eligible to receive Disability coverage from the government as well. This would cover part of your income, and make sure that you are not in an even larger financial bind. If you are out of work because of an injury, but don't have traceable or substantial income reported, the income coverage would be significantly lowered, if available at all.
4. You are eligible for Paid Family-Leave.
The details and benefits will upgrade year to year, but beginning in 2019, you would be eligible for 10 weeks paid leave per year, up to 55% of your weekly salary, with a maximum of roughly $746/week; By 2021, 67% of your salary may be covered for up to 12 weeks. This is separate from FMLA, and is specific to New York State. For more information, click here.
5. Protection in the event you, or your bosses, get audited by the government.
Any employer who chooses to pay their employee 'under the table' runs the risk of being audited, particularly if all parents are working full-time, and they can't prove payments made for childcare. An audit will have their finances called into question by the government, and if your employer is audited, you too may be at risk for your portion of employment taxes. If your employer doesn't remit taxes on your behalf, you may be asked to account for those taxes by the government. While it is not the law that the employers withhold your portion of taxes in New York for you (you must request that they do this, and the majority do when using a payroll service), it is the law that you pay your portion. If it is not withheld, we recommend setting aside a conservative percentage based on your state in a separate savings account so you have enough to pay at the end of the year.
If you or your employers were to be audited, the government makes a habit of looking back several years, meaning you could be set up on a hefty payment plan to hand over whatever amount you would have owed in taxes from previous years.
6. Provides verifiable, traceable income to rent or buy a home, car or other big-ticket purchases.
Should the day come when you want to make a big "life-investment", be it purchasing a new home or car, or even renting a new apartment, you will often be required to provide proof of income; not just for present time, but also from the past two years! Lenders want to make sure you are a consistent earner and responsible spender, and you will need a paper trail to prove your track-record of financial credibility. Cash-employees will often have a difficult (likely impossible) time providing legitimate proof of income that would hold up to scrutiny. This can be a real hold-up, and potential block, if you are in the throes of purchasing a home.
Not buying a car, home, or renting an apartment now? Think two or three years ahead. Even if your credit is terrible, First Time Homebuyer Loans make this dream possible for more people, so as home prices continue to rise, now is a great time to get on the books and start accepting legal pay!
7. Easier mental leap to start your career with legal pay now, rather than years in.
Take it from us, the people who interview many qualified, career candidates who have been paid cash for years: it is very challenging for nannies and housekeeper to leap from a high dollar cash take-home salary per week to a far lower net wage. When you are not used to this, it will require a large lifestyle adjustment for yourself and family, when that time comes.
Talking to your employer about transitioning from a cash-salary, to an "on the books" salary is going to take a big shift. Essentially your employer will have to make a drastic increase in your pre-taxed (gross) pay-rate in order for you to be taking home the same amount as you were before, and it's possible that financially, they simply cannot swing it, as they will be paying 12-25% more than they are used to, depending on where you live.
If your employer isn't able to increase your rate enough for you to be taking home a net-salary that is comparable to your cash salary, meet in the middle! Start by taking a lower take-home wage, knowing that they are giving you a gross-wage raise. That being said, employees who are paid on the books, will also be eligible for a tax-return at the end of the fiscal year where you would get a portion of that back, so don't be too demanding of your employers if you really love your job in all other aspects.
8. You’re building your Social Security fund, and making sure you’re eligible for disability benefits, too.
The amount of taxable income which you report to the government each year makes up your 'covered income' and directly affects the amount of money you may receive each month when you retire. In other words, if you pay in for 45 years instead of 10, you will have far more to retire on. Therefore, for your future, it's better to start paying income taxes sooner rather than later!
9. Helps better protect you from “bad-apple” bosses.
Finding a boss who is willing to pay you on-the-books, means that your boss is more likely to view you as an employee with certain inalienable rights. A working agreement that is based on a clear contract and a taxed salary can protect you from various instances of employee discrimination, wrongful termination, harassment in the workplace, withholding of overtime, and various other workplace injustices.
Many employers who pay cash may hesitate to put anything in writing to avoid a paper trail of employment in the event they were to be audited -- this translates to no work agreement for you or contract for you to fall back on or reference.
10. Plainly, it’s the right thing to do!
Last of all, paying your taxes is the right thing to do! The money you pay in taxes goes to many places. In addition to paying the salaries of government workers, your tax dollars also help to support common resources that we all utilize, such as safe and well-maintained roads, police and fire departments, post-offices, public libraries and parks, as well as caring for your fellow neighbors and children who presently may not be able to care for themselves.
In conclusion, starting a job with mutual professional respect is the best foot to start on. By you and your employer insisting to operate according to the law affirms that this is a true, professional career, with the commitment to integrity and respect toward both parties.
But aren't nannies 1099 workers? On the family/employer side of things, there is sometimes confusion about the classification of domestic employees and who is responsible for their taxes. However, make no mistake: by law, nannies and housekeepers are classified as household employees of the family, unless they are hired through a company who is paying them as an employee; nannies and housekeepers are not contractors. Families must provide you a W-2 at the end of the year.
Have a question about being paid or hiring "on-the-books" versus in cash? Send us an email and we will do our best to direct you to where you may find your answer.
Earlier this summer, New York Senator Andrew Lanza and Assemblyman Steve Otis together announced a new piece of legislature which could have a profound effect on the childcare industry. The bill which they have proposed to Governor Cuomo essentially serves to criminalize the misrepresentation of a caregiver's qualifications or experience. If this bill is passed into law, not only will it provide much more concrete reassurance for parents who are seeking qualified childcare, it will also serve to legitimize the job market for nannies themselves who could have a greater precedent to demand better working rights as domestic employees.
This new passage of legislation will hold legally accountable anyone who is applying for an in-home childcare position, or providing a reference on behalf of the individual being considered. In either instance, an individual who is found to have provided a false written statement in support of oneself, or another person, for purposes of securing employment as a caregiver to children in the home, could now be found guilty of a Class A Misdemeanor and face up to 6 months imprisonment. The bill would target those who make false statements about the applicant’s background related to their ability to safely provide care.
To many, the introduction of such a bill might seem extraneous, something of a given. Unfortunately, this is far from the case. The supplying of false references, and mis-information by nanny candidates is rampant, common practice by applicants who lack actual experience or qualification in the field. For busy parents who do not have the time or resources to conduct thorough background checks and employment verification, these discrepancies fall quietly through the cracks. What is further, however, is that up until this point, there is no legal ramification holding nanny candidates, or fictitious references, accountable for providing false information in pursuit of employment.
Essentially, right now a nanny who you have hired based on false information, cannot be held accountable for misrepresenting their qualifications in a court of law. The consequences of these distortions of the truth become tragic when, as in the epithetic case of Lulu and Leo Krim, parents hire an unqualified and improperly vetted nanny based on false accounts of experience by the candidate and others. It is the Krim parents themselves who have worked tirelessly in the years since the deaths of their two young children to bring this new piece of legislation into reality. The 2012 murder of their children Lulu and Leo Krim at the hands of their caregiver who had no previous experience caring for children highlighted the need for greater scrutiny of those who seek these positions.
Assemblyman Otis, stated, "With this legislation, New York law will be clear that misrepresentation of qualifications for caregivers for children is against the law. With accurate information, the safety of families and children will be safeguarded.” Future parents can rest a little easier, when leaving their child in the hands of a hired caretaker, that the individual is who they say they are, and actually has the experience stated on their resume.
Additionally, this new bill provides that “caregiver” be defined as someone hired to provide fifteen or more hours of care per week in the home of such children or in the home of the caregiver, with the exception of those entities licensed under the social services law. For nannies, the definitional provisions of this new bill could actually be a professional asset. By giving a clear and explicit interpretation to the definition of domestic work, this law could lay a foundation for future legislation regarding caregiver and other in-home roles. Until 2010, when New York became the first state to enact a Domestic Workers Bill of Rights, domestic workers existed largely starved of any state-sanctioned workers rights. Even now, the rights for in-home employees are much less comprehensive than for workers of most other sectors. While Lulu and Leo's Law, on the one hand, aims to increase accountability by domestic workers by obliging them to provide factual resumes and references, this increased legitimacy for domestic workers will, in turn, give a greater precedent for these workers to demand certain legal rights from their employers and from the law. Every step to legitimize the scope of domestic work, is a step in the right direction!
Unfamiliar with Lulu and Leo's story? Read up on their organization here.
Are you a nanny here in NYC and wondering how the enactment of Lulu and Leo's law will affect you? Get in touch with us and ask us any questions and we're happy to try and answer them!
Are you ready to redo your professional nanny resume, and make sure its up to par? Check out our previous blog-post on How to Write a Nanny Resume Like a Champ
So what can done in these two scenarios? How can both parties stay happy with the arrangement, while simultaneously meeting their personal needs? We have some suggestions and pointers for both the employers (families) and employees (nannies).
For families who are able to keep offering full-time hours, but whose duties will change
For as many nannies in New York as there are, so are there numerous opinions and stances on being asked to do household tasks. Therefore, for both parties, it is extremely important to have a sit down chat about the duties, expectations, and any raises that come with the new responsibilities, if applicable. Voice any desires and concerns you may have in this meeting -- now is the time! In doing so, there is no bitterness when things have changed, and the employment won't end prematurely. Above all, stress an open door policy to discuss things as they come up.
For families who must reduce hours to part-time
This transition is wonderful because it may keep the care as consistent as possible for the child. As long as all of the duties and expectations are laid out, as well as benefits like vacation and holiday pay are defined, it can work very well for each party! But approach the conversation with some awareness.
Whatever you are able to offer and choose, remember that there are many factors in the decision to carry on or terminate a professional relationship. One thing is for sure: the impact on a child's life is an honor, is forever, and is irreplaceable!
Last week, a large storm was forecasted to hit our city on Thursday early morning, long before any of us (without young children lurking in the night!) were to be awake. The DOE cancelled schools the night before, and many business followed suit. That morning, we woke up to high winds, unplowed streets and sidewalks, and widespread subway schedule changes, which lead to massive delays. Many parents were asking each other if they should tell their employee to stay home. And after the decision was made, several nannies and housekeepers were asking each other if it was normal for their pay to be docked for that day.
What a tricky situation! I myself was in a similar situation as a nanny during Hurricane Sandy in 2012. Here are my thoughts for employers and for employees on how to approach this extraordinary instance. Misunderstandings like this can often lead to bitterness and so it's important to address them head on.
For Employers (families)
First, a snow day school cancellation really throws a wrench into your daily plans as a parent, and likely into your employee's day too. Here are a couple of questions to ask yourself and comments I have heard, and then my personal suggestions about how to approach them.
1. Did your place of employment cancel work for the day, or will your employee's absence force you to take a vacation or sick day?
If the answer is no, I have to still go into work, consider what your day will look like. Is there a backup babysitter or family member you can call? Are you able to go into work later and come home earlier to allow your employee additional commute time? Is there any possibility that you could work from home? If there are no real solutions, you're really left with the choice to ask the nanny to come in or take a personal day for yourself. If it is a housekeeper, consider letting the work pile up, and perhaps ask your employee to work a couple addition hours to catch up, if the need arises.
2. "Well, my friend's nanny came in just fine, and mine could have too. . ."
Hindsight is 20/20. At 7:00am when you or your employee made the decision to cancel, the weather was much different than it was at 3pm.
Also bear in mind that Manhattan's busy sidewalks and streets are cleared much faster than the outer boroughs. For instance, from where I live in Flatbush, Brooklyn, a moderately busy area, many of my neighbors did not clear their sidewalks for 36 hours after the storm, and we did not see a plow until 11am the next day, well after the snow stopped falling. Simply because a friend's nanny came in from Brooklyn does not mean that your housekeeper would have been able to do the same, unless they lived on the same block.
If your employee has to take a bus to a train, this could have easily doubled or even tripled the commute. As frustrating as it may be for you to have to take over for the full day, your employee could have been facing an even more frustrating situation getting to and from work. If your employee made the decision to stay home, respect it. First of all, it is done. Second, remember that he or she may have their own children to attend to. Perhaps they aren't from New York and were fearful of getting injured from a slippery fall.
If this is really making you question your employee's integrity, it is a sign of a bigger issue of mistrust in your own mind. Look a bit deeper as to why you feel angry at her or him for not coming into work. Do you feel like they are just not making an effort anymore? Do you think they are a lazy person? It's crucial to discuss these feelings with a friend first, and look at the things they do that will prove you wrong. If you can think of loads of reasons to support your feeling, discuss this with them. Cite the specific ways they must improve their job performance.
3. . . . and so I'm going to dock her pay.
I understand the mentality here. Domestic employees are not salaried -- they are hourly employees and are paid an hourly rate plus overtime, so why would this work both ways in their favor? For a couple of reasons...
First, if you instructed your employee to not come in and did not inform him or her that they would not be paid for the day, there is no reason for them to believe you would be changing their weekly rate, and you should pay them. They did not request the day off, but it was instead offered without a known string attached.
Second, please remember that your employee relies on this income and does not have a back up for other work. It's similar to when you choose to take a vacation for a week: the caregiver is still depending on money and did not ask for an unpaid vacation herself. This employee will also feel blindsided. While it was likely just an oversight on your end, address your expectations going forward after you pay them for the day.
4. What if I don't want to pay my nanny for the day off because I had to pay for back up care so I could get myself to work (or because I just don't think it's right)?
In this situation, seek "Win,Win." If the additional $150 or so is monumental to you, suggest for the nanny to make up the hours. That way, your employee can still make the money he or she needs, you can get a night out, and the relationship isn't embittered over something small in the grand scheme of things. Everyone wins! If the day of pay isn't a big sacrifice to you financially, pay your nanny and take it as a lesson to be clearer with your expectations going forward in these rare instances before you make an insistence or offer.
The bottom line is that for the sake of your children, home, and sanity, a relationship that is respectful, healthy, open, and communicative is best. The number one reason I personally see employee-employer relationships fall completely apart, leading to resignation or termination, is that the expectations are either one-sided, mismatched, or not discussed, and bitterness sets in and poisons the partnership. We want to avoid that altogether! Little issues like this really are important to address.
For Employees (nannies and housekeepers)
If you're like any of my friends, it doesn't matter what your career is, the thought of a snow day on Thursday excited you! Here are few scenarios and how to best approach them if you're still conflicted about how the day was handled.
1. My boss was home all day. Why did I even come in?
2. I was told not to come in, but now I see the my paycheck is less than it is every week. My boss didn't tell me I wouldn't be paid and now I'm out a lot of money!
If this happened to you, you either need to let it go without resentment, or speak up immediately. Chances are, your boss wasn't being malicious. Since nannies are legally hourly employees (meaning, for every hour you work, you are paid) instead of salaried (meaning a flat rate paid for unlimited hours), your boss has every right not to pay you. However, you must bring this up with your boss if you rely on a set number every week to meet your bills.
Some nannies call these set hours a, "steady or guaranteed salary," meaning regardless if your boss goes on vacation or tells you not to come in, this is the minimum you are assured to make. Being a household employee, you reserve your time each week for them and do not leave your options open to other work; it's only fair that you can rely on them as well. No need to state anything personal or financial; no need to give your reasons. Simply explain that since you did not request the day off, and you were not told that your pay would be docked, you were not expected to be short on what was normal. Often just by communicating this, a parent will realize the miscommunication and pay you. It may not be. Simply ask, "How can we come up with a solution together?" This is respectful to your relationship with your employer because you're communicating a small issue without allowing it to bubble up, and doing so in a manner that shows you desire to work together.
If your employer does not offer to pay you for the day and you really need the money, offer to work a date night, if your schedule allows, so that you can make up the gap in pay. Also state the importance of clear communication before something is offered. This is a great time to discuss being paid a guaranteed/steady salary 52 weeks out of the year. Chances are if this is the first time your employer has told you not to come in and has not paid you, it won't be the last, so it is crucial to clarify your expectations, as they may be unaware of what yours are.
3. I had to come in but it was a total mess outside. I don't understand why my boss didn't just tell me to stay home like all the other nannies.
If it still wasn't clear to you why they had you come in, you may be feeling undervalued in your position, which is a sure sign that things are wrong in your professional relationship. It is best to gather your thoughts and maturely discuss your concerns with them. If you had your own child's care to arrange because of their school's snow day, express that to them. Remind them that you have your own obligations and home to take care of in the middle of a storm, and that while you are willing to bend over backward for them, you'd also appreciate some grace and understanding shown to you as well.
The bottom line is that for the sake of your job satisfaction, personal life, and sanity, a relationship that is respectful, healthy, open, and communicative is best. The number one reason I see employee-employer relationships fall completely apart, leading to resignation or termination, is that the expectations are either one-sided, mismatched, or not discussed, and bitterness sets in and poisons the partnership. We want to avoid that altogether! Little issues like this really are important to address.
Have a question or topic you'd like covered on our blog? Send it on over to Christa at Hello@KithAndKinNYC.com
It's that time of year: it seems that everywhere you turn, someone is hacking, heaving, or deeply breathing. Illness strikes when we least expect it, and when it happens to the person who cares for our children, we feel the loss sorely and recognize just how much we rely on the caregivers in our lives to keep our family functioning smoothly!
But what happens when your caregiver does get sick? How should this be handled in your home? Here are some practical tips for handling the next coming weeks of the flu and blergy-wergy season with ease and kindness to all.
1. Offer paid sick days.
This typically goes without saying that one week of paid sick days are pretty standard in any full-time position. However, recently I saw a posting on a mom's Facebook group of which I am a part. A clearly frustrated and angry mother was lamenting that her nanny had been out for three days straight. She stated that, "We generously give her five days a year, and she's already used almost all of them!"
Here is a great place for parents to pause. First, imagine if your boss was irritated or bitter about providing you with five paid-time-off sick days per year. You may feel disregarded, and you may even consider seeking other employment where you are cared for on a more basic-needs level. After all, the most attractive job offers are the ones that are good for your long-term wellbeing and stability. If you feel yourself getting angry with your nanny for taking what is offered to her, please, do not offer it. When benefits are offered, it should be with no strings attached. A nanny should not be questioned about her personal bodily functions via text. He or she should not be interrogated about going to the doctor, especially if you do not provide health insurance or cover the cost of an urgent care facility, and they should also not be expected to give a hard commitment about when they will return. They are sick. Let them rest, wish them well, encourage them to keep you updated each afternoon or evening, and have your children make them a card. It will show you were supportive and not irritated. It will go a long way.
2. Consider your employee's feelings.
3. Discuss your employee's attendance if there is a recurring issue.
If you offer five sick days, but by two months they are all used up by several separate illnesses, consider having a friendly conversation. It is inappropriate to ask for specific personal health details, and it could be offensive if you appear like you are fishing for details in the, "I just noticed you've been out a lot -- are you healthy?" manner. A nanny's health is a private thing, but you are still the employer and hopefully have a work agreement in place that is very clear about what is offered.
After the last sick day as been taken and once your nanny is feeling better, well before your nanny calls in sick again, preemptively stating something along the lines of, "I wanted to remind you that your last paid sick day for the year was used on (x date). However, we obviously don't want you to come in when you are not well and needing to rest, and we also don't want our household to get sick either. If you can't financially handle taking the unpaid time off, we'd love to make up the hours by having you work a date night." This way, you're affirming your concern and care for him or her, but also sticking to what was agreed upon in a way that still will provide the nanny time to rest and earn the money that he or she needs.
Stay healthy, everyone!
Have a question or topic you'd like covered on our blog? Send it on over to Christa at Hello@KithAndKinNYC.com
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